Hornsey Lane Estate Tenants Association
Dear Team at Jackson & Jackson,
The board of directors at Hornsey Lane Estate Tenants Association would like to thank you for your tremendous help to our organisation in helping us get back on our feet. The payroll service is fantastic, fast, accurate and always willing to accommodate and advise us as best as possible. The telephone support service that you provide as part of your package is indeed invaluable to the organisation. I must emphasise the polite, warm and welcoming tone on the phone encourages us as an organisation to feel comfortable enough to call up at any time without hesitating to think that perhaps we will be turned away. The support from the phone I would personally say is a very quick, efficient and a humane way of dealing with clients. We feel as an organisation truly as valued clients; indeed as the service is not only for accounting. The fact that we are able to call up at anytime and ask for help on most matters is superb, as we either get an answer or are pointed in the right direction.
We are so satisfied with the high quality of work, and the trust that we have in the company, that we are comfortable to have you do our book keeping for us as well as audit our accounts and our payroll; truly an exemplary organisation.
With kind regards
Barbara Short - Chair to the board
The Limes Community & Children's Centre
I write on behalf of the trustees of The Limes Community & Children’s Centre in Walthamstow, our finance worker and myself to say an enormous thank you for all your help and support with the process of producing last years accounts.
We had had some difficulty with our previous auditor and so are delighted to work with someone who communicates clearly, effectively and in a timely manner. We find you responsive, clear and always very helpful.
I have no hesitation in recommending your services.
Liz Fraser - Director
St Paul's NEWPIN Family Support
I am writing to thank you for all your hard work, support and, most of all, efficiency in preparing NEWPIN's Accounts and Audit.
We met with you at a Home Start AGM, and were given excellent feedback from them about you, which led us to change our Accountants.
We couldn't believe how smoothly the process went, and how well you communicated with us. It was a real pleasure to have dealt with you and we now look forward to many years ahead with Jackson & Jackson.
Thank you again for all your support.
Carol Smylie - NEWPIN MANAGER
Vauxhall City Farm
I would like to express my thanks and those of Vauxhall City Farm for your hard work in auditing our accounts in January against a very tight deadline.
The extra work required to complete the audit is much appreciated as are your helpful comments and the responsiveness you offered. The level of customer service was very high.
I will be delighted to see you again at our forthcoming AGM.
Nigel Rust - Company Secretary
Waltham Forest Community Transport
Dear Hartley Jackson,
I am writing on behalf of the staff team and Trustees at WFCT to thank you and your colleagues for the time which you have invested in WFCT in undertaking both this years audit and the organisations long term financial structures.
It has been extremely helpful to WFCT to have your input this year and we have valued your willingness to support our organisation on a range of issues. Whilst we obviously benefit from your office base being local to us we would have no hesitation in recommending your firm to other charities which we work with in other areas of London.
It has been particularly commendable to see the time that you have clearly spent researching some of the background areas which affect our specific charitable objectives. We have also found your web site practical and useful. You are clearly making significant efforts to provide an appropriate and user friendly service and we have certainly benefited from this throughout the year.
Our thanks again.
Waltham Forest Community Transport
West Hampstead Women's Centre
I am writing to thank you for preparing our accounts and carrying out our audit. I particularly liked the way the work was carried out at your offices, with communication between us by email. This system worked efficiently, avoiding disruption to our office space. The work was completed in the timescale agreed between us, and I was delighted that the accounts and audit were ready for signing in advance of the date promised.
Trustees of West Hampstead Women’s Centre have appointed you our accountant for next year. We look forward to working with you in the future.
Rukhsana Chishti - Centre Manager
'The service was excellent, the telephone service and support was exceptional. We were made to feel welcome even when asking basic questions. Excellent.' – AH
'We appreciate that you were called upon at such short notice; nevertheless you dedicated time and effort to ensure that our accounts were ready for our AGM and also to meet the Housing Corporation's deadline.' - DD
'... thank you for all the points you raised in your Management Letter ...' - DD